List the intended recipients and check that none routes back to the new group. Confirm local email delivery is enabled for this domain and that forwarding to external recipients is appropriate for your mail policy.

1. Open Hosting Features > Email > Groups and select Add an Email Group.
2. Choose the correct domain and enter the group address, such as a team address. Avoid an existing mailbox, alias or other address with a conflicting purpose.
3. Enter the intended destination addresses in Forwards To using the form’s accepted format. Check every address for spelling and duplication.
4. Save the group and send a small test message from an external account. Confirm each intended recipient receives one copy.
5. Review delivery responses and keep the membership list current. Edit the group when a team member leaves rather than leaving an external destination active indefinitely.

The group should distribute to the selected recipients without a loop or repeated messages. Replies follow the message’s normal reply headers, so test how your team will respond.

An external recipient may reject a forwarded message because of authentication or anti-spam checks. Keep the bounce details and ask for delivery analysis; adding an unrelated SPF record does not make every forwarded message valid.

A forwarding group distributes messages. If your team needs shared retained mail, sent-message history or individual access auditing, choose an appropriate shared-mailbox workflow instead.

• Creating and administering a SiteWorx mailing list
• Moving SiteWorx domain email to a remote provider
• Publishing SiteWorx SPF without creating multiple SPF records
• Creating a targeted SiteWorx email filter

• InterWorx: Add Edit Delete Mail Groups