Record the eligible delivery regions, minimum spend and whether a coupon is required. Decide whether the threshold should be evaluated before or after coupon discounts. Keep the public wording aligned with that choice so customers understand why an offer may disappear after applying a discount.

1. Open WooCommerce > Settings > Shipping > Shipping zones.
2. Edit the eligible zone and add or edit Free shipping.
3. Choose a minimum-order condition, or the appropriate minimum-and-coupon or minimum-or-coupon condition.
4. Enter the threshold and review the option to apply the minimum rule before coupon discount.
5. Save and test a cart below, exactly at and above the intended threshold.
6. If a coupon is involved, enable its free-shipping eligibility and test its restrictions separately.

If the minimum is evaluated after the discount, the discounted amount may fall below the threshold. Review the saved setting and the actual eligible amount. Do not change the threshold merely to make one test pass if the published promotion requires a different rule.

Do not assume so. Depending on the current settings and any customisation, free shipping can appear alongside other available methods. Test the actual checkout and use a supported configuration if the business wants only free shipping, or free shipping plus pickup, shown when eligible.

Use addresses in both eligible and ineligible zones. Test mixed product types, sale items and multiple coupons where supported. A virtual-only cart normally does not need a shipping method, so use a physical product when testing the offer.

Update banners and policy wording when the threshold or eligible regions change. Review the effect on fulfilment cost and keep the previous configuration recorded privately. If a customer reports an incorrect result, reproduce their product quantities, address and coupon state rather than looking only at the displayed final total.

• Creating a coupon with appropriate usage restrictions
• Troubleshooting a coupon that customers cannot apply
• Configuring WooCommerce shipping zones in the correct order
• Adding flat-rate shipping to a shipping zone

• WooCommerce: Free Shipping
• WooCommerce: Setting Up Shipping Zones
• WooCommerce: Coupon Management