1. Sign in through the approved webmail link and review your name, timezone and language. The timezone is especially important for appointments shared across countries.
2. Open Calendar and create a test appointment. Include a clear subject, start and finish time, location or meeting link and the correct participants.
3. Send the invitation and ask one colleague to accept it. Verify the resulting status and time in both calendars before relying on invitations for a large meeting.
4. Open Contacts and create or import a small sample first. Check name, email and phone fields before importing a complete address book.
5. If Tasks is enabled, create a task with a due date and completion status. Decide with your team whether tasks are personal reminders or part of a shared business process.
6. If your package includes Drive or document editing, upload a test file and confirm how sharing permissions work before adding business-sensitive material.

Choose named recipients and the least access they need. Viewing a document, editing it and managing its permissions are different capabilities. If a public sharing link is available, understand that someone who receives the link may be able to open it. Use expiration or access controls where offered and remove links when they are no longer needed.

Mail configured with IMAP does not automatically configure calendars and contacts. Use the account's supported calendar/contact setup, such as the published CalDAV or CardDAV options where available. Create a test item on each device and confirm it appears in the intended account rather than a personal phone account.

Before removing a user, review shared calendars, contacts, files and business records they own. Transfer required information using the available administration process and preserve records according to your organisation's policy. Deleting a mailbox is not a substitute for a planned staff handover. If an application is missing, check the purchased package with us before assuming the account is broken.

• Setting up your domain and first mailboxes in OX App Suite
• Connecting OX App Suite to your phone or desktop email app
• Moving business email without losing track of messages
• Planning email archiving, retention and authorised searches

• OX App Suite business email